Help Center

FAQ - Frequently Asked Questions

General Questions

What payment methods do you accept?

How do I place an order?

Where can I enter my promotional coupon/discount code?

Do you ship internationally?

How much does shipping cost?

When will my order ship?

How do I track my order?

How long does shipping take?

My USPS Tracking number states that the package has “not been picked up yet”, what should I do?

Do I have to pay customs, duties, or import fees?

Can I modify my order?

How do I return my order?